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What Are The Benefits of Anti-Virus Software?

One of the most important things is to stay ahead of the attacks with updates and real time protection. Without this, there is very little that may be done once the malware assaults, other than rebuilding the machine or hiring an IT company to clean the virus from the machine and THEN install an anti-virus application.

Do you wanna cry? Call Sandra Network!

There is a new form of Ransomware out there, once again, Called WannaCry.


WannaCry Man

It encrypts the files on your machine, THEN demands an average of $300 in bitcoin. If payment is not received within three days, the demand doubles. Should, no action be taken after seven days, the affected files will be deleted.

What if I do not want to run my Windows updates, because some software will no longer run properly?

What can you do to prevent the WannaCry ransomware? There are steps that may be taken, should you not want to update Windows presently. The entry of the virus to your device, which is dependent on a gap in the Windows system and the gap is present in all types of Windows is that the feature is open. If you did not update your windows, turn off SMP . following are the steps.

  • Control Panel\Programs\Programs and Features.
    • Select the Turn Windows features on or off option on the left
      Control Panel WannaCry




  • Remove check box SMB1.0/CIF File Sharing Support
    • File Sharing Support WannaCry






  • You must restart your computer to complete this change.
    • Once this is completed,  you are safe from this specific ransomware.

Keeping updates in order is usually the best option to prevent the introduction of WannaCry ransomware, but it is always good to STILL follow these guidelines:

  • If you receive a message from your friend with a link, ask him before opening the link to confirm, (infected machines send random messages with links).
  • Keep your files backed up regularly and periodically.
  • Be aware of fraudulent e-mail messages that use names similar to popular services such as ‘PayePal’ instead of ‘PayPal’ or use popular service names without commas or excessive characters.
  • Use anti virus and Always make have the last update.

If you still run into any issues, or it is too late, please contact our Support at Sandra Network

Verizon email Moving to AOL – Be Prepared!

Outlook Email SetupSo, you have probably heard through that pesky grapevine… Verizon is no longer going to be supporting or hosting email, the company will be having it hosted by AOL within the next couple of weeks. When logging into the there will be an “Email service notice“. Click on “Keep email address” or “Use any other email provider” to complete the setup. There will be no action to take until you receive an email service notice from them. Through all of the shuffling, it may  have been missed, AOL is a Verizon company. Verizon is looking to put their focus on their FIOS and phone markets.

Does this mean my Email is going away?

No, once you have received this notice.. you will probably say… AOL? WHAT??!! Do I need to find one of those diskettes they sent me through the mail in 1990… so what do I do next?
There are a few options, hold on..

  • Follow the directions and forward your email to AOL and continue from there. In this scenario, you will keep your email, while navigating the AOL Mail website.
  • Do nothing and let that email account fade to digital dust
  • Set up an Office 365 account and have all of your emails forward through one account, making it MUCH easier for you! (We can actually do this for you at Sandra Network!)

Not sure WHAT to do? 

There are still a lot of options; these are but a few. If you are still unsure what your next steps should be you should give us a call at 978-535-0202 or email us at [email protected] and we will walk you through or set you up with the correct options just for you!

Avoiding a Virus in the New Year

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There are times when even the smartest and most careful people fall into a trap and are duped into pushing that “save” or “open” button, creating a Virus on their machine. The message looks plausible, but before you push the button check a few things out…

  1. What is the URL? Does it show the page displayed is being sent from Firefox/Mozilla?
  2. An executable file has the extension .exe. In this example, notice this is .js. This is a (java)script the site is attempting to run on your computer and it may collect personal information, or be a virus ready to spread into your system.


If any of this seems suspicious or you think it’s a scam, the best thing to do for assurance is to actually navigate to the Firefox download site.
If this installer is downloaded it will be called: Firefox Setup Stub (version #).
If you have this version installed, you will be alerted to that.

What is your best course of action if this page comes up?
Close the browser, reopen it and delete all temporary internet files. This will prevent your downloading a virus.

With that,  we at Sandra Network hope everyone finds a healthy and successful New Year in 2017!


Last Chance for Windows 10 upgrade for 10% off labor costs

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Thanks for being a loyal customer.

We hope you enjoy this discount on our Windows 10 upgrade support and solutions like our previous special deal. We still  have a special for support in the upgrade for 10% off labor costs, ending July 29th, 2016.

The new information that can come out from Microsoft is, it will be a subscription. There has been MUCH speculation on what is to TRULY happen in the next few last weeks for the upgrade once it is no longer free.  One of the options now is a $7/mo/seat subscription.


More Update on Windows 10

From PC Magazine, in an interview with Microsoft:

“Windows 10 Enterprise E3 for CSP is for business customers of any size (including one person) to get enterprise features and functionality on a per monthly/per seat cost,” a Microsoft spokeswoman said via email. “This new subscription model is not associated with our current upgrade offering or applicable to the Windows 10 consumer edition.”


Windows 10 is coming, do I HAVE to install now?

Where the release is free and it will at some point be the only supported operating system, it is not necessary to run the update immediately. There are pop-ups daily in browsers that read the configuration of the machine and suggest you are missing something should you not update your operating system. Pay no attention, unless you really want to.


Here are a few suggestions for Windows 10 and upgrading.

  1. Back up your machine and all of your data. This should already be a plan, but it cannot be said enough. We have plenty of ideas of backups, so if you need any, give us a call.
  2. Check to find out if the other applications you have installed are compatible with Windows 10.
  3. You have a month to roll back the update, should you decide you do not like it, or it is not Calloutworking for you the way you had hoped.
    1. Open the Start menu and select Settings.
    2. Click the “Update & security” icon and select “Recovery”.
    3. You should see a “Go back to Windows 7” or “Go back to Windows 8.1” option.
    4. Click the Get started button to get rid of your Windows 10 install and restore your previous Windows install.
  4. If it has been over a month, you will not have the option to run the recovery, If this is the case, you will need to use your prior operating system DVD, or download to reinstall. The product key is generally on a sticker on the top or back of your machine (depending on the brand).
    1. Do a “Custom (advanced)” installation, and this will not save any of your files or programs, so be sure to again… back up your machine prior to the installation.
  5. If you do not feel comfortable installing this update yourself, PLEASE call Sandra Network support line at (978) 535 – 0202 #3, and we will schedule to have a technician do it for you.

The MAJOR things to take away:

  • BACK-UP your hard drive BEFORE you begin the upgrade.
  • You can always roll back within 30 days.
  • If you would like, contact Sandra Network’s Support line and we will schedule a technician to do the upgrade for you 978.535.0202 #3, or [email protected]m.